Shipping Information
Quick Summary:
• Orders dispatch in 1 business day (same-day if before 1pm Melbourne time)
• Free Express Shipping for orders over $200
• Tracking provided via email
• Optional $1.65 Shipping Protection available at checkout
• We do not offer pickup at this time
• Orders dispatch in 1 business day (same-day if before 1pm Melbourne time)
• Free Express Shipping for orders over $200
• Tracking provided via email
• Optional $1.65 Shipping Protection available at checkout
• We do not offer pickup at this time
Australian Orders
- We offer a range of shipping options at checkout to suit your needs.
- Orders over $200 receive free express shipping via Australia Post Express or StarTrack Premium.
- Orders placed before 1pm (Melbourne time) are dispatched the same day.
- All other orders dispatch within 1 business day.
- Tracking details are sent to your email once dispatched.
- Shipping Protection ($1.65) is available at checkout and covers loss, damage or theft during transit.
Estimated Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| StarTrack Premium | Metro: 1 Business Day Regional: 1–2 Business Days |
| Australia Post Express | 1–3 Business Days |
| Australia Post Standard | 2–5 Business Days |
International Orders
- All orders are shipped from Melbourne, Australia.
- Orders are dispatched within 1 business day of receiving payment.
- Tracking is provided via email once your order is shipped.
- Shipping Protection ($1.65) is available at checkout.
- All duties and taxes are prepaid at checkout — no extra fees on delivery.
- If you are unable to sign for your delivery, it will be taken to your local post office.
- Uncollected parcels will be returned to us and refunded minus any shipping and handling costs.
Estimated Delivery Times
| Region | Express | Standard |
|---|---|---|
| New Zealand | 2–5 Business Days | 5–8 Business Days |
| United States | 3–6 Business Days | 6–9 Business Days |
| Canada | 3–6 Business Days | 6–9 Business Days |
| UK & Europe | 4–6 Business Days | 6–8 Business Days |
| Asia Pacific | 5–10 Business Days | 10–20 Business Days |
| Rest of World | 5–15 Business Days | 10–20 Business Days |
If you have any questions or need assistance, contact us anytime.