Shipping Information

Quick Summary:
• Orders dispatch in 1 business day (same-day if before 1pm Melbourne time)
• Free Express Shipping for orders over $200
• Tracking provided via email
• Optional $1.65 Shipping Protection available at checkout
• We do not offer pickup at this time

Australian Orders

  • We offer a range of shipping options at checkout to suit your needs.
  • Orders over $200 receive free express shipping via Australia Post Express or StarTrack Premium.
  • Orders placed before 1pm (Melbourne time) are dispatched the same day.
  • All other orders dispatch within 1 business day.
  • Tracking details are sent to your email once dispatched.
  • Shipping Protection ($1.65) is available at checkout and covers loss, damage or theft during transit.

Estimated Delivery Times

Shipping Method Estimated Delivery Time
StarTrack Premium Metro: 1 Business Day
Regional: 1–2 Business Days
Australia Post Express 1–3 Business Days
Australia Post Standard 2–5 Business Days

International Orders

  • All orders are shipped from Melbourne, Australia.
  • Orders are dispatched within 1 business day of receiving payment.
  • Tracking is provided via email once your order is shipped.
  • Shipping Protection ($1.65) is available at checkout.
  • Duties and taxes (if applicable) are the buyer’s responsibility.
  • If you are unable to sign for your delivery, it will be taken to your local post office.
  • Uncollected parcels will be returned to us and refunded minus any shipping and handling costs.

Estimated Delivery Times

Region Express Standard
New Zealand 2–5 Business Days 5–8 Business Days
United States 3–6 Business Days 6–9 Business Days
Canada 3–6 Business Days 6–9 Business Days
UK & Europe 4–6 Business Days 6–8 Business Days
Asia Pacific 5–10 Business Days 10–20 Business Days
Rest of World 5–15 Business Days 10–20 Business Days

If you have any questions or need assistance, contact us anytime.