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Shipping

Shipping Information

Australian Orders

  • A range of shipping options will be available to at checkout to best suit your needs.
  • Orders over $200 qualify for free shipping & will be sent via express post or startrack premium
  • Orders are dispatched within 1 business day of receiving payment (Same day for orders placed before 1pm Melbourne Time)
  • A tracking number is sent via email once your order is dispatched
  • If you are concerned your order is taking too long or you have questions please contact us at help@mylashstore.com.au or via our contact form

 

ESTIMATED DELIVERY TIMES

While we cannot guarantee delivery within these time frames, most parcels do arrive within the times stated below.

Startrack Premium

Metro (1 Business Day)

Regional (1-2 Business Days)

Aus Post Express

1 - 4 Business Days

Aus Post Standard

2 - 8 Business Days

 

 

INTERNATIONAL ORDERS

  • Duties & taxes incurred upon arrival in the destination country is the sole responsibility of the buyer. Please ensure you are aware of any local taxes or duties that may apply before placing your order
  • Prices will vary depending on location & order size
  • All orders are shipped within 1 business day of receiving payment
  • A tracking number is sent via email once your order is dispatched
  • If you are concerned your order is taking too long or you have questions please contact us at help@mylashstore.com.au or via our contact form
  • If you are not able to sign for your order it will be returned to your local post office for pickup. In the event your order is not picked up it will be sent back to us where we will refund your order minus any shipping & handling charges.


    ESTIMATED DELIVERY TIMES

    While we cannot guarantee delivery within these time frames, most parcels do arrive within the times stated below.

    Express Standard

    New Zealand

    2 - 5 Business Days

    5 - 8 Business Days

    United States

    3 - 6 Business Days

    6 - 9 Business Days

    Canada

    3 - 6 Business Days

    6 - 9 Business Days

    UK & Europe

    4 - 6 Business Days

    6 - 8 Business Days

    Asia Pacific

    5 - 10 Business Days

    10 - 20 Business Days

    Rest Of World

    5 - 15 Business Days

    10 - 20 Business Days

     

     

        Shipping Information

        Australian Orders

        • A range of shipping options will be available to at checkout to best suit your needs.
        • Orders over $200 qualify for free shipping & will be sent via express post or startrack premium
        • Orders are dispatched within 1 business day of receiving payment (Same day for orders placed before 1pm Melbourne Time)
        • A tracking number is sent via email once your order is dispatched
        • If you are concerned your order is taking too long or you have questions please contact us at help@mylashstore.com.au or via our contact form

         

        ESTIMATED DELIVERY TIMES

        While we cannot guarantee delivery within these time frames, most parcels do arrive within the times stated below.

        Startrack Premium

        Metro (1 Business Day)

        Regional (1-2 Business Days)

        Aus Post Express

        1 - 4 Business Days

        Aus Post Standard

        2 - 8 Business Days

         

         

        INTERNATIONAL ORDERS

        • Duties & taxes incurred upon arrival in the destination country is the sole responsibility of the buyer. Please ensure you are aware of any local taxes or duties that may apply before placing your order
        • Prices will vary depending on location & order size
        • All orders are shipped within 1 business day of receiving payment
        • A tracking number is sent via email once your order is dispatched
        • If you are concerned your order is taking too long or you have questions please contact us at help@mylashstore.com.au or via our contact form
        • If you are not able to sign for your order it will be returned to your local post office for pickup. In the event your order is not picked up it will be sent back to us where we will refund your order minus any shipping & handling charges.


          ESTIMATED DELIVERY TIMES

          While we cannot guarantee delivery within these time frames, most parcels do arrive within the times stated below.

          Express Standard

          New Zealand

          2 - 5 Business Days

          5 - 8 Business Days

          United States

          3 - 6 Business Days

          6 - 9 Business Days

          Canada

          3 - 6 Business Days

          6 - 9 Business Days

          UK & Europe

          4 - 6 Business Days

          6 - 8 Business Days

          Asia Pacific

          5 - 10 Business Days

          10 - 20 Business Days

          Rest Of World

          5 - 15 Business Days

          10 - 20 Business Days