Shipping policy

AUSTRALIAN ORDERS

• All orders are sent via express post for a flat rate of 8.95
• Delivery times are 1-2 business days for most addresses in Australia (addresses outside Aus Post's express network may take longer)
• All Domestic orders over 100 dollars automatically qualify for free express shipping
• All orders are shipped within 1 business day of receiving payment
• Tracking numbers are provided via email upon order fulfilment (Track your order here)
• Signature on Delivery is required for all orders. Authority to leave can be requested via the Aus Post website (log in using the same email address used to place your order) or by adding a note to your order however My Lash Store will be unable to assist in the event that your order is lost.
• If you are concerned your order is taking too long or you have questions please contact us at help@mylashstore.com.au or via our contact form

INTERNATIONAL ORDERS

PLEASE NOTE: Any duties or additional taxes incurred upon arrival in the destination country is the sole responsibility of the buyer. Please ensure you are aware of any local taxes or duties that may apply before placing your order.

• Either Standard or Express shipping can be selected at checkout
• Prices will vary depending on location & order size
• International orders over $250 automatically qualify for free standard shipping
• All orders are shipped within 1 business day of receiving payment
• Tracking numbers are provided via email upon order fulfilment and can be tracked via Australia Post here ( once the parcel is in your destination country you may also be able to track it via your countries postal service)
• Signature on Delivery is required for all orders
• If you are concerned your order is taking too long or you have questions please contact us at help@mylashstore.com.au or via our contact form

ESTIMATED  INTERNATIONAL SHIPPING TIMES 

NOTE: These shipping times are estimates only, we cannot guarantee delivery within these time frames. Delays can and do occur.

For estimates based on your specific address or country visit here: Australia Post Delivery Estimates