We stock two professional systems, each designed around a different processing experience. The Pro System is TGA-based, built for speed, strong consistent lifts, and high-volume work. The Total Care System is cysteamine-led, built for artists who want more control during processing and reduced risk of overprocessing across varied lash and brow types. Not sure which suits you? Head to each system page for a full breakdown. Want to offer the Korean lash lift? It runs on the Total Care System with Lash Lift Powder added.

Yes, with the Total Care System. The Korean method mixes Lash Lift Powder into Total Care Step 1 for a glueless, root-to-tip lift, ideal for straight or resistant lashes. It isn't compatible with the Pro (TGA) System. Shop the Korean Lash Lift range or read the free Korean Lash Lift Guide.

Typically 6-8 weeks, depending on the client's natural lash cycle, aftercare, and hair type.

Up to 6 weeks.

Yes. Both the Pro System and Total Care System are 100% vegan and cruelty free.

Both systems are made in the UK to professional grade standards.

Step 3 Moisturising Serum is the same formula across both systems and can be used interchangeably. However, Step 1 and Step 2 solutions are not cross-compatible. Do not mix Pro System and Total Care solutions in the same treatment. The lash lift adhesive, balm, shields, and tools are all compatible across both systems.

Yes. Both systems support traditional tinting between Steps 2 and 3. The Total Care System also supports express tinting, mixed directly into the Step 2 solution, with no developer or oxidant needed, saving time and product cost. Compatible with most professional lash and brow tints, including RefectoCil and Bronsun.

Yes, both systems are designed for professional use across all skin types. We always recommend performing a patch test prior to treatment, particularly for first-time clients.

Both systems are generally considered safe, however we always recommend your clients speak with their GP for personalised medical advice.

The balm stays workable for longer, allowing you to continue adjusting lashes or brows throughout the treatment. Note that processing times should be increased by around 20% when using the balm. The adhesive sets more firmly and suits artists who prefer a faster, more fixed application. Both are compatible across the Pro and Total Care Systems.

Store solutions in a cool, dark place such as a drawer or cupboard. Opened sachets should be resealed with tape and stored in an airtight container where possible.

Sachets generally expire 6-12 months from purchase and will have an expiry date printed on them. For best results, sachets should be used within 24 hours once opened but will last up to a week if resealed and stored in an airtight container. If you'd like to confirm expiry dates on the current batch before purchasing, contact us at help@mylashstore.com.au.

We offer a 60-day free return policy. If you're not satisfied for any reason, you can return your purchase for a store credit or full refund. See our Return and Refund Policy for full details.

All orders are processed within one business day. Orders placed before 1pm Melbourne time ship the same day. We offer StarTrack overnight delivery to most addresses, and AusPost Express with delivery in 1 to 3 business days. See our Shipping Information page for full details.

Both system kits give you up to 60 treatments per kit, depending on your usage and application method. That's up to 50% more than most competing lash lift kits, which typically offer 15 to 30. Running low on solutions rather than the full kit? The refill packs top up your existing system without repurchasing the tools.

Yes. Both systems perform both lash lifts and brow laminations.

Yes. Contact us anytime at help@mylashstore.com.au and our team will get back to you promptly.