Each box in the system contains 15 sachets, with each containing enough solutions for 3-4 applications so you can service between 15 & 60 clients.

Yes, our lash lift system is designed to be suitable for all skin types. However, we always recommend performing a patch test prior to a lash lift, especially for first-time users, to ensure compatibility and avoid potential sensitivities.

Lash lift solutions and lash lift adhesive should be stored in a cool dark area like a drawer or cupboard. If sachets have been opened they should be re-sealed using tape and preferably stored in an airtight container.

Each individual sachet will have an expiry date printed on it. Sachets will generally expire around 6-12 months from the date of purchase. If you’d like to know the expiry dates of the current batch before purchasing please contact us at help@mylashstore.com.au.

Once opened sachets should be used within 24 hours but can last up to a week if sealed with tape and placed in an airtight container.

Any opened sachets should be used within 24 hours for best performance but will last for up to a week. (Patch tests can be performed with them for up to a month)

Our system is TGA-based which provides longer lasting results that other systems with results lasting anywhere up to 12 weeks.

Brow laminations last up to 6 weeks

The lift & lam balm doesn’t completely dry the same way that the lash lift adhesive does, so that you can continue to make adjustments to the lashes or brows throughout the treatment. Please be aware that solution processing times should be increased by about 20% when using the balm.

Step 1. Lash Lifting Cream: 4-10 Minutes (Depending on lash thickness)

Step 2. Neutralising Lotion: 5-6 Minutes (Lash tints can be applied between steps 2 and 3)

Step 3. Moisturising Serum: Instant (No Rinse Required)

Step 1: 3-7 minutes (Depending on brow thickness)

Step 2: 5-6 minutes

Step 3: Instant (No Rinse Required)

While the procedures are generally considered safe for pregnant and breastfeeding women we always recommend your clients speak with a GP for any medical advice.

Our kits all come with printed instructions, however you can also download our lash lift & brow lamination instructions here

You can also find more detailed online guides for each process here...

• Lash Lift Guide
• Brow Lamination Guide

We also stock a brow lamination bundle that includes only the products you need to perform brow lamination without the lash shields and lash lift tool etc that are included in the full kit

• Keep Lashes dry for 24-48 hours 
• No make-up or eye treatments for 24-48 hours
• Avoid rubbing the eyes, putting contact lenses in and sleeping face down for 24-48 hours 
• Condition and brush lashes daily

All orders are processed within 1 business day, and we even ship the same day for orders placed before 1 PM Melbourne time. We offer a variety of shipping options at checkout, including:

• StarTrack: Overnight delivery to most addresses
• AusPost Express: 1–3 business days

For more details, please visit our Shipping Information page.

We stand behind our products with a 60-day FREE return policy. If you're not satisfied for any reason, you can return it for a store credit or a refund. For full details, please refer to our Return & Refund Policy

Yes, absolutely! If you have any questions about our products or need guidance, feel free to contact us at help@mylashstore.com.au anytime. Our customer support team is here to help and will respond to you promptly with the information you need.

Yes, we do! For your convenience, all of our lash lift solutions are available for individual purchase or as part of a bundle. We also offer mini lash lift & brow lamination refills, which are perfect for those who purchase lash lift supplies less frequently

Yes, you can perform tints or dyes between Step 2 and Step 3 of the lash lift process. Our easy-to-follow instructions will guide you through the entire procedure step by step. For your convenience we stock a range of tints & dyes from the refectocil & bronsun range.